Best Outdoor Non-Enclosed Facility
This category recognises excellence in hotels which provide an outdoor or non-enclosed facility within the hotel. Emphasis is placed on the total customer experience specific to the compliance and appropriateness of the outdoor or non-enclosed facility offer. Please note: Finalists will be judged solely on an anonymous site visit. Judges will base their assessment on a range of areas including, but not exclusive to, the following:
General Criteria
- Hotel - general décor, ambience, cleanliness
- Staff & Service - welcome/goodbye, level of engagement, efficient service levels, professionalism
- Food - variety and presentation of menu, pricing, presentation and quality of food offerings
- Beverage - variety of offerings, pricing and quality, non-alcoholic beverages
- Telephone Technique
Outdoor Area
- Overall cleanliness of area
- Characteristics (decor, ambience and music)
- Presentation and appearance
- Facility complies with tobacco legislation
- Innovation and creativity
- Integrates with the rest of the hotel
- Adequate heating and cooling
- Adequate safety and security
- Gives regard to noise and amenity issues
- Optimum solution having regard to challenges faced
- Appropriate receptacles of cigarette butt litter
- Proximity to a service area and amenities
Award Categories:
The entry fee required to nominate into the AHA National Awards for Excellence is $330 per category.
Please be aware that payment for your nomination is due within 14 days of receiving the invoice.
AHA National Award categories include:
General Division
- Best Bar Presentation & Service - Metropolitan
- Best Bar Presentation & Service - Regional
- Best Entertainment Venue
- Best Restaurant - Metropolitan
- Best Restaurant - Regional
- Best Outdoor/Non-Enclosed Facility
- Best Bistro - Metropolitan
- Best Bistro - Regional
- Best Family Dining
- Best Traditional Pub Accommodation
- Best Deluxe Pub Accommodation
- Best Retail Liquor Outlet
- Best Sporting Entertainment Venue
- Best Redeveloped Hotel - General Division
- Best Gaming Venue - Metropolitan
- Best Gaming Venue - Regional
- Best TAB Licensed Venue
- Best Marketed Hotel - General Division
- Draught Beer Quality Award
- All Abilities Hotel – General Division
Individual Awards
Accommodation Division
- All Abilities Hotel – Accommodation
- Best Restaurant - Accommodation Division (Deluxe)
- Best Restaurant – Accommodation Division (Mid-Range – Superior)
- Best Marketed Hotel - Accommodation Division
- Best Mid-Range Accommodation
- Best Redeveloped Hotel - Accommodation Division
- Best Suite/Apartment Hotel
- Best Superior Accommodation
- Best Lifestyle/Resort Style Accommodation
- Best Deluxe Accommodation
- Best Luxury Accommodation
- Best Hotel Bar - Accommodation Division
Performance Awards
- Excellence in Innovation, Sustainability and Energy Efficiency Practice
- Best Tourism Initiative
- Outstanding Community Service and Achievement
- Best Meeting and Events Venue
- Outstanding Achievement in Training
- Best Hotel Group Operator