Best Traditional Pub Accommodation

Hotels in this category have rooms situated on top of the pub as part of the existing structure. They may offer shared bathroom facilities and dining and bar facilities must be available to guests onsite.

Judges will base their assessment on the following:

Hotel

• Choice of food and beverage outlets
• Recreational facilities
• Dining on premises available for lunch & dinner

Front of House

• Handling of reservation
• Check-in accuracy of details and requests
• Accuracy of account
• Professionalism of staff on arrival and departure

Food

• Menu innovation, selection and variety
• Accuracy and presentation of menu
• Presentation and composition of dish
• Quality, originality and diversity
• Satisfactory breakfast arrangements

Room

• Ensuite facilities
• Cleanliness & presentation
• Coffee & tea making facilities
• Fridge

General

• Cleanliness of premises
• Measure of popularity
• Characteristics (theme, unique character)
• Decor
• Environment and ambience
• Overall experience provided by the hotel
• Environmental sustainability efforts

Marketing

• Positioning in market place relevant to competition

Beverage

• Accuracy and presentation of wine list
• A reasonable variety of wines offered by the glass
• Reasonable variety of wines to include regional, Victorian and interstate wines
• A variety of local and imported beers available
• A variety of non-alcoholic drinks offered
• Wines matched to menu

Staff

• Range of skills displayed
• Knowledge of Responsible Serving of Alcohol
• Professional & courteous
• Outstanding presentation
• Knowledge of tourist attractions
• Knowledge of events happening in the State
• Training & development
• Telephone technique