Excellence in Innovation, Sustainability and Energy Efficiency Practice

This category is open to all venues and recognises leadership through the practical application of innovative customer solutions for new and existing market needs resulting in a commercial, environmental and/or social benefit.

It will be attributed to a new concept, new service or a particular initiative of a group, a brand or hotel that reflects the capacity of this sector to innovate and renew itself. This concept brings forward a vision of an improved and/or unique guest experience in terms of guest services, design, spatial planning, conference rooms marketing, sustainability and application of new technologies (eg. social media).

Documents required for submission

A written response describing the judging criteria below including supporting documents and images where relevant.

Judges will be assessing the following points in your written submission:

• Describe your innovation and how it aligns with the strategy of your hotel.
• Describe the key elements of the initiative, its goals and objectives.
• Describe the planning, research and development proves that was undertaken to support the initiative.
• What methods were used to formulate these ideas and strategies?
• Describe key performance indicators to monitor progress.
• Energy & Water Saving initiatives as well Recycling programs.
• Incorporation of programs into everyday practice.
• Economic viability to deliver savings to the hotel.