Outstanding Achievement in Training

This category recognises venues that have a demonstrated a commitment to improving customer services and experiences through employee training. Please note: Judging Process for this category will rely on the written submission submitted for the state branch awards. Judges will base their assessment on a range of areas including, but not exclusive to, the following:

• Contribution to professionalism in the hotel industry
• Training initiatives meet industry needs
• Conducting internal and external training
• Retention of staff as a result of initiatives
• Level of multi-skilled staff as direct result of training
• Assessment of training and skills